Warranty Policy

Thank you for choosing our product. We stand behind the quality of our products and offer a limited warranty to our customers. Please read the following information carefully to understand the terms and conditions of our warranty policy.

Proof of Purchase: To claim your right to limited warranty, please keep the proof of purchase (i.e. the receipt).

Limited Warranty: Our product comes with a limited warranty of 2 years on the device, excluding the battery, motor (1 year), and other consumables. The battery is covered under a separate warranty of 6 months.

Warranty Exclusions: The warranty will be invalid under the following conditions:

  • Breakage of an element of your scooter
  • Oxidation of your scooter
  • Malfunctions due to adjustments made by you and not authorized by our services
  • Puncture of your tires
  • Damage resulting from road accidents
  • Wear and tear of consumable parts
  • Any opening of your scooter or attempt at external repair not authorized by us

We hope that our product meets your expectations and provides you with a satisfactory experience. If you have any questions or concerns regarding our warranty policy, please do not hesitate to contact us.