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Warranty Policy
Thank you for choosing our product. We stand behind the quality of our products and offer a limited warranty to our customers. Please read the following information carefully to understand the terms and conditions of our warranty policy.
Proof of Purchase: To claim your right to limited warranty, please keep the proof of purchase (i.e. the receipt).
Limited Warranty: Our product comes with a limited warranty of 2 years on the device, excluding the battery, motor (1 year), and other consumables. The battery is covered under a separate warranty of 6 months.
Warranty Exclusions: The warranty will be invalid under the following conditions:
- Breakage of an element of your scooter
- Oxidation of your scooter
- Malfunctions due to adjustments made by you and not authorized by our services
- Puncture of your tires
- Damage resulting from road accidents
- Wear and tear of consumable parts
- Any opening of your scooter or attempt at external repair not authorized by us
We hope that our product meets your expectations and provides you with a satisfactory experience. If you have any questions or concerns regarding our warranty policy, please do not hesitate to contact us.