Welcome to our service & support page

How can we help you?

My product is defective. What do I do?

Please contact the store where you brought the product. Warranty issues are handled by the store where you made the purchase.

Where can I find spareparts and accessories for my product?

Need new remote control, battery or similar?

Find it in our Sparepart shop

or write an email to shop.hq@denver.eu

I need help with my product!

Scroll down to find and contact our after-sales product support in your country.

Product support

Were here to help.

Find your country from the list below to talk to our aftersales-support.

Nordics

Technical support for Denmark, Sweden, Norway & Finland

Email
If you want to write us an e-mail, please make sure to write your message in English or Danish.

This way, we can provice a faster and proper service for you.
For tecnical questions, please write to: support.hq@denver.eu
For all other questions, please write to: contact.hq@denver.eu

Remember to include: Proper description of the error. With pictures if possible.
Model number.
If app issue, then brand and model of your phone + app name.
E-mail and phone number, so that we can contact you.

Phone
It is also possible to give us a call.
Please notice that we can only help you in English or Danish.

+45 86 22 61 00

Please push 1 for "support" at welcome menu.
Opening hours: mo-th 8.00-16.00 / fr 8.00-14.30

Deutschland

(Für Österreich bitte herunderscrollen.)

Technischer Support - Denver Germany GmbH Service

Bitte kontaktieren Sie uns mit dem Betreff "Service":

Denver Germany GmbH Service
Max-Emanuel-Str. 4
94036 Passau

Phone:
+49 851 379369 40

Mo-Do : 08:00 Uhr - 16:30 Uhr
Fr : 08:00 Uhr - 14:00 Uhr

Mail:
support.de@denver.eu

Germany

Technical support - Denver Germany GmbH Service
Please contact with the subject "Service":

Denver Germany GmbH Service
Max-Emanuel-Str. 4
94036 Passau

Phone:
+49 851 379369 40

Mo - Thu : 8 am - 4.30 pm
Fr : 8 am - 2 pm

Mail:
support.de@denver.eu